{"id":5815,"date":"2017-03-15T05:12:00","date_gmt":"2017-03-15T05:12:00","guid":{"rendered":"https:\/\/investors.kcell.kz\/?p=5815"},"modified":"2023-12-08T05:13:24","modified_gmt":"2023-12-08T05:13:24","slug":"kcell-offers-%d0%b22%d0%b2-clients-cloudy-replacement-for-call-centers","status":"publish","type":"post","link":"https:\/\/investors.kcell.kz\/?p=5815&lang=en","title":{"rendered":"Kcell offers \u04122\u0412 clients \u00abcloudy\u00bb replacement for call centers"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">New service \u00abMobile office\u00bb from the Kcell company provides corporate clients to&nbsp;replace standard call center of&nbsp;any company. At&nbsp;that, it&nbsp;is&nbsp;not necessary to&nbsp;buy expensive equipment and to&nbsp;be&nbsp;tied to&nbsp;work place in&nbsp;order to&nbsp;answer calls. All this is&nbsp;provided in&nbsp;the \u00abcloudy\u00bb automatic telephone office.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The service \u00abMobile Office\u00bb is&nbsp;a&nbsp;modern alternative of&nbsp;traditional office telephony. Using this technology, the clients can get through to&nbsp;the support service even if&nbsp;they call simultaneously. If&nbsp;all employees are busy, the system will give the client to&nbsp;hear the voice greeting and then it&nbsp;connects with the first free employee. Owing to&nbsp;this, the clients never hear in&nbsp;their own telephone \u00abbusy\u00bb signal.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The service includes a&nbsp;set of&nbsp;functions&nbsp;\u2014 turn and scenario of&nbsp;calls, voice menu, call diverting at&nbsp;working and non-working time, voicemail. Specialists of&nbsp;the Kcell technical support will connect the client for one day. The Customer shall not do&nbsp;any actions, which presuppose additional preparation or&nbsp;replacement of&nbsp;SIM&nbsp;card.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>The \u00abMobile office\u00bb becomes an&nbsp;excellent business tool by&nbsp;virtue of&nbsp;simple and effective functionality. We&nbsp;offer B2B clients to&nbsp;take full control over the incoming calls and increase the number of&nbsp;successful call completion up&nbsp;to&nbsp;25-30%. Using the \u00abMobile office\u00bb, the line of&nbsp;your company will always be&nbsp;available in&nbsp;order to&nbsp;contact with your consumers\u00ab,&nbsp;\u2014<\/em>&nbsp;noted Arti Ots, Chief Executive Officer of&nbsp;the Kcell JSC<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Additional advantage of&nbsp;the \u00abMobile office\u00bb is&nbsp;absence of&nbsp;binding to&nbsp;actual location of&nbsp;employee or&nbsp;office. The service works everywhere, where the cover of&nbsp;the Kcell cellular communication&nbsp;is. Connection to&nbsp;the service is&nbsp;free.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You can learn more about the service in&nbsp;the B2B contact center at&nbsp;the number 9099 from mobile phone&nbsp;or (727) 258 70 21&nbsp;stationary phone.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>New service \u00abMobile office\u00bb from the Kcell company provides corporate clients to&nbsp;replace standard call center of&nbsp;any company. At&nbsp;that, it&nbsp;is&nbsp;not necessary to&nbsp;buy expensive equipment and to&nbsp;be&nbsp;tied to&nbsp;work place in&nbsp;order to&nbsp;answer calls. All this is&nbsp;provided in&nbsp;the \u00abcloudy\u00bb automatic telephone office. The service \u00abMobile Office\u00bb is&nbsp;a&nbsp;modern alternative of&nbsp;traditional office telephony. Using this technology, the clients can get through &hellip;<\/p>\n<p class=\"read-more\"> <a class=\"\" href=\"https:\/\/investors.kcell.kz\/?p=5815&#038;lang=en\"> <span class=\"screen-reader-text\">Kcell offers \u04122\u0412 clients \u00abcloudy\u00bb replacement for call centers<\/span> Read More &raquo;<\/a><\/p>\n","protected":false},"author":17,"featured_media":2451,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"","footnotes":""},"categories":[487],"tags":[],"class_list":["post-5815","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-2017-en"],"featured_image_urls":{"full":["https:\/\/investors.kcell.kz\/wp-content\/uploads\/2023\/10\/\u041a\u043e\u0440\u043f-\u043d\u043e\u0432\u043e\u0441\u0442\u0438-\u0440\u0435\u0448\u0435\u043d\u0438\u044f-\u0421\u0414.png",1920,881,false],"thumbnail":["https:\/\/investors.kcell.kz\/wp-content\/uploads\/2023\/10\/\u041a\u043e\u0440\u043f-\u043d\u043e\u0432\u043e\u0441\u0442\u0438-\u0440\u0435\u0448\u0435\u043d\u0438\u044f-\u0421\u0414-150x150.png",150,150,true],"medium":["https:\/\/investors.kcell.kz\/wp-content\/uploads\/2023\/10\/\u041a\u043e\u0440\u043f-\u043d\u043e\u0432\u043e\u0441\u0442\u0438-\u0440\u0435\u0448\u0435\u043d\u0438\u044f-\u0421\u0414-300x138.png",300,138,true],"medium_large":["https:\/\/investors.kcell.kz\/wp-content\/uploads\/2023\/10\/\u041a\u043e\u0440\u043f-\u043d\u043e\u0432\u043e\u0441\u0442\u0438-\u0440\u0435\u0448\u0435\u043d\u0438\u044f-\u0421\u0414-768x352.png",768,352,true],"large":["https:\/\/investors.kcell.kz\/wp-content\/uploads\/2023\/10\/\u041a\u043e\u0440\u043f-\u043d\u043e\u0432\u043e\u0441\u0442\u0438-\u0440\u0435\u0448\u0435\u043d\u0438\u044f-\u0421\u0414-1024x470.png",1024,470,true],"1536x1536":["https:\/\/investors.kcell.kz\/wp-content\/uploads\/2023\/10\/\u041a\u043e\u0440\u043f-\u043d\u043e\u0432\u043e\u0441\u0442\u0438-\u0440\u0435\u0448\u0435\u043d\u0438\u044f-\u0421\u0414-1536x705.png",1536,705,true],"2048x2048":["https:\/\/investors.kcell.kz\/wp-content\/uploads\/2023\/10\/\u041a\u043e\u0440\u043f-\u043d\u043e\u0432\u043e\u0441\u0442\u0438-\u0440\u0435\u0448\u0435\u043d\u0438\u044f-\u0421\u0414.png",1920,881,false]},"post_excerpt_stackable":"<p>New service \u00abMobile office\u00bb from the Kcell company provides corporate clients to&nbsp;replace standard call center of&nbsp;any company. At&nbsp;that, it&nbsp;is&nbsp;not necessary to&nbsp;buy expensive equipment and to&nbsp;be&nbsp;tied to&nbsp;work place in&nbsp;order to&nbsp;answer calls. All this is&nbsp;provided in&nbsp;the \u00abcloudy\u00bb automatic telephone office. The service \u00abMobile Office\u00bb is&nbsp;a&nbsp;modern alternative of&nbsp;traditional office telephony. Using this technology, the clients can get through to&nbsp;the support service even if&nbsp;they call simultaneously. If&nbsp;all employees are busy, the system will give the client to&nbsp;hear the voice greeting and then it&nbsp;connects with the first free employee. Owing to&nbsp;this, the clients never hear in&nbsp;their own telephone \u00abbusy\u00bb signal. The service includes a&nbsp;set of&nbsp;functions&nbsp;\u2014&hellip;<\/p>\n","category_list":"<a href=\"https:\/\/investors.kcell.kz\/?cat=487&#038;lang=en\" rel=\"category\">2017<\/a>","author_info":{"name":"investors_admin","url":"https:\/\/investors.kcell.kz\/?author=17"},"comments_num":"0 comments","_links":{"self":[{"href":"https:\/\/investors.kcell.kz\/index.php?rest_route=\/wp\/v2\/posts\/5815","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/investors.kcell.kz\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/investors.kcell.kz\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/investors.kcell.kz\/index.php?rest_route=\/wp\/v2\/users\/17"}],"replies":[{"embeddable":true,"href":"https:\/\/investors.kcell.kz\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=5815"}],"version-history":[{"count":1,"href":"https:\/\/investors.kcell.kz\/index.php?rest_route=\/wp\/v2\/posts\/5815\/revisions"}],"predecessor-version":[{"id":5816,"href":"https:\/\/investors.kcell.kz\/index.php?rest_route=\/wp\/v2\/posts\/5815\/revisions\/5816"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/investors.kcell.kz\/index.php?rest_route=\/wp\/v2\/media\/2451"}],"wp:attachment":[{"href":"https:\/\/investors.kcell.kz\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=5815"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/investors.kcell.kz\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=5815"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/investors.kcell.kz\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=5815"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}