"Kcell" is implementing "Fair use" concept for "Hello Kazakhstan" tariff range
"Kcell" company informs on implementation of "Fair use" concept for "Hello Kazakhstan" tariff range in order to protect interests of the fair clients.
In June of this year, "Kcell" company started several cell phone plans of "Hello, Kazakhstan" within the frame of the state program on reducing the prices for the mobile communication, also in the interests of the clients of our company. This line opened a new epoch at the market of the mobile communications of Kazakhstan and became popular among consumers of the mobile communication – almost 1 million of the clients already connected to it.
Now "Kcell" has to take actions on reducing any harm to the works in the network and for protection of 99% - majority of users of "Hello, Kazakhstan" – as less than 1% of "Hello, Kazakhstan" clients are abusing the terms of those tariff plans. Therefore, the company is implementing "Fair use" concept which will become effective starting from October 9th 2015.
The idea of taken actions is as the following ones. Starting of October 9th 2015, the scope of the bonus minutes accrued in case of successful write off of the subscriber fees, will be divided into 2 parts. First part – minutes for the calls to ALL NETWORKS within Kazakhstan, second part includes only minutes for the calls inside "Kcell" company network.
Quantity of the minutes provided for the calls to ALL NETWORKS within the RoK will depend on how long the subscriber is continuously connected to any tariff plan of "Hello, Kazakhstan". The longer the subscriber is using this tariff plan upon condition of withdrawal the subscription fee, the more minutes are provided for him for calling to ALL networks within Kazakhstan. Total scope of the accrued minutes, megabytes, SMS, as well as the size of the monthly subscription fee will remain the same.
The first 3 months from the moment of connection, every month will be provided 180 minutes for ALL NETWORKS and 1110 minutes inside the company network for the users of "Hello, Kazakhstan-1" tariff, by 220 minutes for ALL NETWORKS and 1270 minutes inside the network – to the users of "Hello, Kazakhstan-2" tariff and by 300 minutes for ALL NETWORKS and 1690 inside the network – to the users of "Hello, Kazakhstan-3".
Starting from the 4th and to the 6th month of connection, the users of "Hello, Kazakhstan-1" will be provided each month with 250 minutes for ALL NETWORKS and 1040 minutes inside the network, for users of "Hello, Kazakhstan-2" – by 300 minutes for ALL NETWORKS and 1190 minutes inside the network, and to the users of "Hello, Kazakhstan-3" – by 400 minutes for ALL NETWORKS and 1590 minutes inside the network.
Full package of minutes stipulated by terms of each 3 tariffs, namely 1290 minutes, 1490 minutes and 1190 minutes for the calls to all networks within Kazakhstan, will be provided to the subscribers effective 7th month of continuous connection to "Hello, Kazakhstan" tariff, under condition of writing off the subscriber fees.
How it will work. If the subscriber calls to Activ or Kcell number, the bonus minutes are being written off from the scope of the intra network minutes. When the minutes inside the network will be completely spent, the minutes for the calls inside the network start to be written off from the scope of minutes for all networks within Kazakhstan if they exist. If the subscriber is calling to the numbers of other operators and to the landline phone number within Kazakhstan, the minutes are being written off from the scope of the minutes to ALL NETWORKS within RoK.
Switching the subscriber between the tariff plans of "Hello, Kazakhstan-1, 2, 3" are being included into total continuation of his remaining in this tariff range. If the subscriber switched to the tariff plan that is not from "Hello, Kazakhstan" tariff range then the counter is setting to zero.
In case of repeated connection to "Hello, Kazakhstan", the date of connection is considered the date of the last activation of the tariff from "Hello, Kazakhstan" line. Details on www.activ.kz site.
Despite of these actions, "Hello, Kazakhstan" tariff range is still remaining as the most attractive offer as among existing tariff plans of Activ, and at the Kazakhstan market of mobile communications in whole.