New service «Mobile office» from the Kcell company provides corporate clients to replace standard call center of any company. At that, it is not necessary to buy expensive equipment and to be tied to work place in order to answer calls. All this is provided in the «cloudy» automatic telephone office.
The service «Mobile Office» is a modern alternative of traditional office telephony. Using this technology, the clients can get through to the support service even if they call simultaneously. If all employees are busy, the system will give the client to hear the voice greeting and then it connects with the first free employee. Owing to this, the clients never hear in their own telephone «busy» signal.
The service includes a set of functions — turn and scenario of calls, voice menu, call diverting at working and non-working time, voicemail. Specialists of the Kcell technical support will connect the client for one day. The Customer shall not do any actions, which presuppose additional preparation or replacement of SIM card.
The «Mobile office» becomes an excellent business tool by virtue of simple and effective functionality. We offer B2B clients to take full control over the incoming calls and increase the number of successful call completion up to 25-30%. Using the «Mobile office», the line of your company will always be available in order to contact with your consumers«, — noted Arti Ots, Chief Executive Officer of the Kcell JSC
Additional advantage of the «Mobile office» is absence of binding to actual location of employee or office. The service works everywhere, where the cover of the Kcell cellular communication is. Connection to the service is free.
You can learn more about the service in the B2B contact center at the number 9099 from mobile phone or (727) 258 70 21 stationary phone.