Kcell company has launched the Virtual PBX service for corporate clients with functions of classic automatic telephone station, which combines landline telephone, computer and mobile telephone into the integrated telephone system, that enables several employees to answer or make calls simultaneously.
In case of moving to a new office it is not necessary to lay cables and change numbers. It is enough to connect terminals to the Internet and you will be able to answer calls of clients. The new service saves budget of the company because it will not be necessary to spend money for purchase of stationary automatic telephone station.
«Business may lose a potential client due to the calls outside of working hours or human factors which may lead to waste of efforts and resources for engagement of clients. Virtual PBX from Kcell solves that problem and provides the entrepreneur with full control of incoming calls through the personal account. Our solution is appropriate to all kind of businesses, especially real-estate agencies, internet-shops, retail sale networks, restaurants, cafes, beauty salons, financial organizations, etc. If the stationary telephone is not available, a call will be diverted to a mobile telephone and in case of necessity it will be redirected to voice mail. Thus, you will save all incoming contacts with your clients and increase efficiency of business», noted Vadim Lyu, Director on Business Market Development of the Kcell JSC.
Virtual PBX will distribute calls in relation to work schedule of the company. You will be connected to voice menu with diverting to unit number or internal number of employee, in order to enable a client not to waste his time and make necessary calls.
In addition, you will be able to keep statistics of calls and record conversations, as well as carry out integration with popular CRM-systems.
For activation of the service, please, forward a request to pc@kcell.kz or call by the following number 5869 from mobile telephone.